Shipping policy

Order Processing

• Orders are processed and shipped within 24–48 hours of being placed (excluding weekends and holidays)

• Once your order ships, you’ll receive a confirmation email with tracking information

Preorders

• Preorder items typically ship within 7–8 weeks

• If your order includes a preorder item, all items in the order will ship together once the preorder item is ready

• We recommend placing preorder items in a separate order if you’d like in-stock items to ship sooner

Shipping Responsibility

• Once a package leaves our warehouse, Flying House Threads is not responsible for lost, stolen, or missing packages

• This includes packages marked as delivered but taken by porch pirates

• Please ensure your shipping address is accurate at checkout

Address Changes

If you need to update your shipping address:

• Contact us as soon as possible at hello@flyinghousethreads.com

• To help us assist you quickly, please include:

  • Your order number

  • The correct shipping address

If the order has not yet shipped, we’ll do our best to update the address.

If the order has already shipped, additional shipping costs may apply and will be the responsibility of the customer.

Shipping Delays

While we work hard to ship orders quickly, delivery times are ultimately determined by the carrier. We are not responsible for delays once the package is in transit.

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